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Delivery Information

The following delivery methods are available:
  • Ship - Your order will be shipped to the shipping address you specify at the time of your order. The package you receive will contain hard-copies of your tickets. These must be brought to the event(s). Please allow six to ten business days for delivery.
  • Will Call - No tickets will be sent to you. Simply show up at the 6th & Main Street entrance of the Victory Theatre (doors facing the Ford Center) on the day of the event(s) and provide your name with your ID. Will Call is open 2 hours before the concert(s) begin. Only the person who placed the order can redeem the tickets unless they have contacted the Box Office previous to the concert/event. You must have a valid photo ID in order to be able to redeem the tickets.
Refund and Exchange Policy - No refunds are given for any tickets purchased, however, exchanges are available for $2 per ticket for any Classics or Pops concerts. NO Exchanges are available for Special Events (EPYO, Choral, Messiah, NH Chamber and/or Candy Cane Express Concerts). Season Subscribers receive exchange priveledges as part of their subscription perks for Classics & Pops concert tickets only. All exchanges must be requested on or before the Friday before the concert date for which you are exchanging.

Cancellation Policy - Concert cancellations are very rare and will only happen if a guest artist is unable to make it to the city before the scheduled event takes place OR a natural disaster happen. In thie event a concert would be cancelled, the information will be posted on our website and also will be posted on the Evansville Philharmonic's voicemail message with further details and updates.

Payments Accepted
The following Payment Types are accepted for Online Tickets: VISA, MasterCard, Discover, American Express