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- Ship - Your order will be shipped to the shipping address you specify at the time of your order. The package you receive will contain hard-copies of your tickets. These must be brought to the event(s). Please allow six to ten business days for delivery.
- Email - Your order will be emailed to you with a pdf copy of your ticket(s). Print out the pdf and bring it to the venue to be scanned. Email delivery is not available for Subscriptions.
- Will Call - No tickets will be sent to you. Simply show up at the 6th & Main Street entrance of the Victory Theatre (doors facing the Ford Center) on the day of the event(s) and provide your name with your ID. Will Call is open 2 hours before each Classics & Pops concert and 1 hour before special events (check venues, as some special events are not held at the Victory Theatre). Only the person who placed the order can redeem the tickets unless they have contacted the Box Office previous to the concert/event. You must have a valid photo ID in order to be able to redeem the tickets.
- Email - No ticket will be printed. You will receive a pdf copy of your purchase via email. Bring your printed copy of your tickets with you to the concert to be scanned at the door. Email tickets are not available for Subscriptions tickets.
REFUND & EXCHANGE POLICIES
The EPO has a "NO REFUNDS" policy. Single Ticket purchasers may request one "1" exchange if unable to attend a performance into either a Pops or Classics concert for a $2 per ticket fee. All exchanges must be requested ONE WEEK prior to concert date.
VICTORY THEATRE POLICIES/PARKING & MORE
CLICK HERE to view Victory Theatre's prohibited items, parking and other venue questions.